Free crisis communications case study

Breach of government data: A case study

The following report seeks to identify and define the communication challenges resulting from
data breaches with special attention to governmental subjects. More specifically, it reviews the
sensitive data leak that occurred in Sweden in July 2017, one of the largest in the country’s
history. Secondary research allows the identification of the crisis situation, the analysis of social
concerns and the evaluation of the management response. As a result, reasoned
recommendations are formulated.

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